Return, Refund & Exchange Policy

Business Name: iwearvouge
Trade License Number: 12713148
Registered Address:
Deira Tower – 2307
Baniyas Road – Al Rigga
Dubai – United Arab Emirates
Email: support@iwearvouge.com
Phone / WhatsApp: +971 50 346 3317
Website: www.iwearvouge.com

Return Policy (UAE)

Customers within the United Arab Emirates may request a return within 30 days from the date of delivery.

  • Items must be unused, unopened, and in original condition.
  • Original packaging, labels, and seals must remain intact.
  • A valid order confirmation or receipt is required.

How to Request a Return:
Please contact our support team at support@iwearvouge.com with your order number and reason for return.

Return Methods

  1. In-Person Return:
    Visit our office at:
    Deira Tower – 2307, Baniyas Road, Al Rigga, Dubai, United Arab Emirates.
  2. Return by Courier:
    Send the item to the address above. Please include your order confirmation inside the package.
  3. Pickup Request:
    Customers may request a return pickup by contacting support@iwearvouge.com.

Exchange Policy

Exchanges are available within 30 days of delivery, subject to product availability.

  • Items must meet the same conditions as returns.
  • Exchanges are processed after the returned item is received and inspected.
  • If the replacement product is unavailable, a refund will be issued.

Return & Exchange Charges

  • Return shipping: Covered by iwearvouge.
  • Exchange shipping: Covered by iwearvouge.
  • No additional return or exchange fees are charged to customers.
  • Original delivery charges (if applicable) are non-refundable after dispatch.

Refund Policy

Once the returned item is received and inspected, refunds are processed within 10–15 business days.

  • Refunds are issued to the original payment method.
  • Processing times may vary depending on the payment provider or bank.
  • Items marked as final sale and gift cards are non-refundable.

Customers will receive an email confirmation once the refund has been completed.

Customer Support

Email: support@iwearvouge.com
Phone / WhatsApp: +971 50 346 3317
Website: www.iwearvouge.com

Thank you for shopping with iwearvouge.