Device Information: When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also gather data about the pages you view, the websites or search terms that referred you, and how you interact with our site.

Order Information: When you make a purchase, we collect your name, billing and shipping addresses, payment details, email address, and phone number. This is necessary to process and fulfil your order.

Optional Information: If you sign up for our newsletter or create an account, we may collect additional preferences you choose to share.

We use your Order Information to:

• ✦ Process and fulfil your orders (payment, shipping, invoicing)
• ✦ Communicate with you about orders, updates, and promotions (you may opt out)
• ✦ Screen orders for potential risk, fraud, or compliance checks

We use Device Information to:

• ✦ Improve and optimise our website (analytics, user experience)
• ✦ Assess the effectiveness of our marketing campaigns and tailor ads (with your consent where required)

We process your personal data based on:

• ✦ Contractual necessity – to fulfil your orders and provide services you request.
• ✦ Legitimate interests – to improve our website, prevent fraud, and conduct analytics.
• ✦ Consent – for marketing communications and optional cookies (you can withdraw at any time).

By using our website and providing your information, you consent to the collection and use described in this policy, in accordance with the UAE Federal Decree-Law No. 45 of 2021, the California Consumer Privacy Act (CCPA/CPRA), and the Saudi Personal Data Protection Law (PDPL).

We share your personal data with trusted third parties to help us operate our business:

• ✦ Payment providers – to process your transactions securely (we do not store your card details).
• ✦ Shipping & fulfilment partners – to deliver your orders.
• ✦ Analytics & marketing services – such as Google Analytics, to understand site usage and improve our offerings.

We require all third‑party processors to respect your privacy and comply with applicable data protection laws. We do not sell or rent your personal information to third parties for their own marketing purposes.

As a global business, we may transfer your data to countries outside the UAE, USA, or Saudi Arabia, including to our service providers located in other jurisdictions. We ensure that such transfers are subject to appropriate safeguards, such as standard contractual clauses or reliance on adequacy decisions, in compliance with the relevant privacy laws.

Depending on your location, you may have the following rights regarding your personal data:

• ✦ Right to Access – request a copy of the data we hold about you.
• ✦ Right to Rectification – correct inaccurate or incomplete information.
• ✦ Right to Erasure – request deletion of your data (subject to legal retention obligations).
• ✦ Right to Restrict Processing – limit how we use your data.
• ✦ Right to Data Portability – receive your data in a structured, machine‑readable format.
• ✦ Right to Opt‑Out of Sale/Sharing (for California residents) – you may direct us not to share your personal data for cross‑context behavioral advertising.
• ✦ Right to Withdraw Consent – for marketing emails or optional cookies, you can change your preferences anytime.

To exercise any of these rights, please contact us using the link below. We will respond within the timeframes required by applicable law.

We retain your Order Information for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal obligations (e.g., tax and accounting records), resolve disputes, and enforce our agreements. Device Information is kept for analytics and security purposes as long as it is useful. When no longer required, we securely delete or anonymise your data.

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to delete that information promptly.

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. This includes using secure server environments, encryption, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings or our cookie consent tool. For more details, please review our Cookie Policy.

We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or legal obligations. The latest version will always be posted on this page with the effective date. We encourage you to review it regularly.

If you have questions, wish to exercise your privacy rights, or would like to make a complaint, please reach out to us through our Contact Us page. We will respond to your inquiry as quickly as possible.